# SMTP Setup

By default, emails are sent from our app with sender email address - `no-reply@tipo.io` .

**SMTP** lets you send affiliate notification emails from your own email address instead of using the default provider.  

This is useful if you want:

* Emails sent from your brand email (e.g. `hi@yourstore.com`)
* Better deliverability
* Full control over email sending

***

### ✅ When Do You Need SMTP?

You should use SMTP if:

* You want emails sent from **your own domain**
* Your store already uses Gmail, Google Workspace, or another email provider
* You don’t want to use the default email service

📌 SMTP is optional. If you don’t configure it, emails can still be sent using the default provider.

***

### ⚙️ General SMTP Setup Steps

1. Go to the app > click Notifications > click on **Merchant** tab
2. In **Provider** section, select **Your own SMTP**
3. Fill in the following fields:

**1️⃣ SMTP Server:** Provided by your email service\
Example: `smtp.gmail.com`

2️⃣ **Port:**  `465`  or `587`

**3️⃣ Encryption:** `SSL` or `TLS`

**4️⃣ Username / Email Address:** The email address you want to send emails from.

Example: `yourstore@gmail.com`

**5️⃣ Password:**  Your email password or app password from email provider

📌 For Gmail, you must use an **App Password** (explained below).

**6️⃣ Sender Email (Optional):** The “From” email shown to recipients.

Example: `hi@yourstore.com`

**7️⃣ Sender Name (Optional):** The name shown as the sender.

Example: `Your Store Name`

4. Click **Save**
5. Contact the support team of the app if you need to check the result

<figure><img src="https://2078839253-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvdV1PFu8mN1B3K5QZCrx%2Fuploads%2F8M0Aqz2G84247La1MlWf%2F2026-01-23_16-58-07.png?alt=media&#x26;token=3b5601ef-905a-4fda-bdec-30c7b7a83014" alt=""><figcaption></figcaption></figure>

***

### 🔐 Example: Google (Gmail) SMTP Setup

Below is a **working example** using Gmail / Google Workspace.

#### Gmail SMTP Settings

<table><thead><tr><th width="339.9000244140625">Field</th><th>Value</th></tr></thead><tbody><tr><td>SMTP server</td><td><code>smtp.gmail.com</code></td></tr><tr><td>Port</td><td><code>465</code></td></tr><tr><td>Encryption</td><td><code>SSL</code></td></tr><tr><td>Username</td><td>your Gmail address <code>jakatest@gmail.com</code></td></tr><tr><td>Password</td><td><a href="https://docs.jaka.app/shopify/~/revisions/qBK2SlbkfUOfg9BW8kFy/affiliate-email-notifications/smtp-setup/create-app-password-for-gmail-smtp">Google App Password </a></td></tr></tbody></table>

***

### 🛠️ Common Issues & Tips

* ❌ Emails not sending?\
  → Check port & encryption match your provider
* ❌ Gmail not working?\
  → Make sure App Password is used
* ✅ Use a branded sender name to increase trust
* ✅ Start with Gmail if you’re new to SMTP


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