# Custom domain

By default, Jaka hosts your affiliate landing page on a Jaka domain.\
If you want a more professional and branded experience, you can use **your own custom domain** instead.

***

### ℹ️ What Is a Custom Domain?

A **custom domain** is a web address that uses your own brand, for example:

* `affiliates.yourstore.com`
* `partners.yourbrand.com`

Instead of using a Jaka-provided URL, affiliates will access your program through **your branded domain**.

#### Why Use a Custom Domain?

Using a custom domain helps you:

* Build trust with affiliates
* Keep branding consistent
* Look more professional
* Make the affiliate page easier to recognize

This step is optional but recommended for growing brands.

#### Note: 

Before setting up a custom domain:

* The affiliate landing page is still hosted by Jaka
* You are only pointing your domain to Jaka
* Basic DNS access is needed. If you’re not familiar with DNS, your domain provider can help.

***

### ⚙️ Steps to manage

#### Step 1: Choose a Subdomain

Decide which subdomain you want to use, such as:

* `affiliates.yourstore.com`
* `partners.yourstore.com`

You cannot use the main domain (for example, `yourstore.com`).\
A subdomain is required.

***

#### ⚙️ Step 2: Add Domain in Jaka

1. Open **Jaka Affiliate Marketing app >  Settings > Branding**
2. In **Store domain** field, select **Custom Domain**
3. Enter your chosen subdomain
4. Click **Save**

<figure><img src="/files/rfaALndAUjnVogxscA8W" alt=""><figcaption></figcaption></figure>

***

#### ⚙️ Step 3: Add a CNAME Record in Your Domain Settings

To activate your custom affiliate domain, you need to add a **CNAME record** in your domain provider’s DNS settings.

This step tells your domain to point to Jaka’s system.

* **What Is a CNAME Record? (Simple Explanation)**

A **CNAME record** connects one domain name to another.

In this case:

* Your custom subdomain (for example: `affiliate.yourstore.com`)
* Points to Jaka’s system (`jaka.app`)

This allows your affiliate landing page to load correctly on your custom domain.

Note:&#x20;

* Every domain provider looks different (GoDaddy, Namecheap, Cloudflare, etc.)
* The names of fields may vary slightly

***

* **CNAME Record Values**&#x20;

When adding a new DNS record, use the following values:

* **Record type**: `CNAME`
* **Host / Name**: `affiliate`\
  (This creates `affiliate.yourdomain.com`)
* **Points to / Target / Value**: `jaka.app`
* **TTL**: `600` (or leave default)

👉 Do **not** include `http://` or `https://`

<figure><img src="/files/o9nj8yBYoPzxKgWD33ym" alt=""><figcaption></figcaption></figure>

***

* **Where to Add This Record**

1. Log in to your domain provider
2. Open DNS Settings or Domain Management
3. Click **Add Record** or **Add DNS Record**
4. Choose **CNAME**
5. Fill in the values above
6. Save the record

Your screen may look different, and that’s okay.

***

✅ Example (What a Correct Setup Looks Like)

Once added, your DNS records may look like this:

| Type  | Host      | Points to | TTL |
| ----- | --------- | --------- | --- |
| CNAME | affiliate | jaka.app  | 600 |

This means:

* `affiliate.yourdomain.com` → Jaka Affiliate Landing Page

***

* **Wait for DNS to Take Effect**

After saving:

* DNS updates may work in a few minutes
* In some cases, it may take up to 24 hours

This delay is normal and outside Jaka’s control.

***

* **How to Check If the CNAME Is Working**

You can verify your setup using a free tool:

👉 <https://mxtoolbox.com/CNAMELookup.aspx>

How to check:

1. Enter your full subdomain\
   Example: `affiliate.yourdomain.com`
2. Click **CNAME Lookup**
3. Check the result

✅ If the result shows **`jaka.app`**, your setup is correct\
❌ If not found, wait a bit and try again later

<figure><img src="/files/AX9UuejcFouREEpnu7jR" alt=""><figcaption></figcaption></figure>

***

After that, please contact the support team Jaka app (at[ hi@tipo.io](mailto:hi@tipo.io)) or open chatbox in the app to let the technical team help you set up further and activate the custom domain.

***

#### **Still need support?**

If you still need help, please feel free to contact us at <hi@tipo.io>. We’ll be happy to assist you further.


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