Referral setup & display

The referral program allows your customers to invite their friends to your store and earn rewards when those friends make a purchase.

This guide will walk you through setting up the referral program step by step, even if you’ve never used referral marketing before.

⚙️ Steps to set up

Step 1: Open Referral Setup

Open the Go to Jaka Affiliate Marketing app > click Referrals in the left menu

---

Step 2: Turn on Referral Widgets

Jaka provides three referral display options. You can enable one or all of them.

1. Referral Widget (For Advocates)

• Shown to customers browsing your store

• Allows customers to enter their email and get a referral link

• Best for collecting new advocates

Toggle ON and click Customize to edit text and design.

---

2. Post-Purchase Block (For Advocates)

• Shown on the Thank You Page or Order Status Page

• Encourages customers to refer friends after completing a purchase

Recommended: ✅ Enable this for higher referral participation.

---

3. Referral Popup (For Friends)

• Shown to friends who visit the store using a referral link

• Displays the discount they will receive

This helps improve conversion by clearly showing the reward.

---

Step 3: Set Rewards for Advocates (Referrers)

Advocates are customers who share referral links.

You can reward them with:

• Percentage discount, or

• Fixed amount discount

Optional settings:

• Minimum order amount

• Reward expiration (number of days)

Example:

• Advocate gets 30% off after a friend’s first purchase

• Reward expires in 60 days

---

Step 4: Set Rewards for Referred Friends

Referred friends are new customers who click a referral link.

You can configure:

• Discount type (percentage or fixed amount)

• Discount value

• Optional minimum order amount

• Optional expiration date

Example:

• Friend gets 10% off their first order

---

Step 5: Customize Referral Content

For each widget or popup, you can customize:

• Title and description text

• Button labels

• Colors and layout

This ensures the referral experience matches your brand style.

---

✅ How Referral Popup Works on Your Store

Jaka referral program involves two types of users:

1- Advocate (Existing Customer)

• A customer who shares a referral link

• Earns a reward when friends make a purchase

2- Friend (Referred Visitor)

• A new visitor who clicks a referral link

• Receives a discount for their first purchase

Different widgets are shown to each role.

---

Referral Widget for Advocates (On Your Store)

What Advocates Sees:

The Referral Widget is displayed to visitors browsing your store.

It allows customers to:

• Enter their email

• Join the referral program

• Get a personal referral link to share

This widget is designed to collect advocates and encourage customers to invite friends.

When It Appears:

• Visible to regular visitors and customers

• Does not require a referral link

---

Referral Popup for Friends (Referred Visitors)

What the Friend Sees:

The Referral Popup is shown to visitors who arrive at your store using a referral link.

The popup:

• Displays the reward the friend will receive

• Shows the discount code or offer

• Encourages the friend to complete a purchase

Example message:

“You’ve been invited! Get 10% off your first order.”

---

When It Appears

• Only appears when a referral link is detected

• Shows automatically when the friend lands on your store

• Does not appear for normal visitors

---

✅ How the Referral Flow Works

1. An advocate gets a referral link from the referral widget

2. The advocate shares the link with a friend

3. The friend clicks the referral link

4. The referral popup appears on your store

5. The friend completes a purchase using the reward

6. The referral is tracked automatically

7. The advocate receives a reward

All tracking and attribution are handled by Jaka.

---

✅ What Happens at Checkout?

• The referral discount is applied based on your settings

• The order is recorded as a referral order

• The advocate’s reward is generated after a successful purchase