> For the complete documentation index, see [llms.txt](https://docs.jaka.app/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jaka.app/shopify/2-referral-program/referral-overview.md).

# Referral overview

### ℹ️ What Is a Referral in Jaka?

The **Referral Program** in Jaka helps your customers promote your store by sharing a referral link or discount code.\
When someone buys through that referral, both the referrer and your store benefit.

A referral happens when:

1. A customer (referrer) shares their referral link or discount code
2. A new customer clicks the link or uses the code
3. The new customer places an order
4. The referrer earns a reward (discount, commission, or benefit you define)

Jaka tracks this entire flow for you — no manual work needed.

***

### 🧩 Key Referral Terms 

Here are a few important terms you’ll see in the referral feature:

* **Referrer (Advocate)**\
  The person who shares your store and refers new customers.
* **Referral Link**\
  A unique link assigned to the referrer. Orders made through this link are tracked automatically.
* **Referral Discount Code**\
  A code the referrer can share instead of a link. It also tracks referral orders.
* **Referral Reward**\
  What the referrer earns after a successful referral (for example: discount, cashback, or store credit).
* **Referral Conversion**\
  A successful referral order created using a referral link or code.

***

### ✅ How the Referral Program Works

Currently Jaka app provides referral popup and reward customers with discount only.

1.  Store owner displays the referral **Widget** (Displays for advocates) on the online store.

<figure><img src="/files/qiO2wnHtDy3WFb1GsOqS" alt=""><figcaption></figcaption></figure>

2. Customer 1 (referrer) click on referral popup > enter their email address > get a referral link right away

<figure><img src="/files/m8ocjtnbXZbQF1jxNgd9" alt=""><figcaption></figcaption></figure>

Customer 1 (referrer) share referral link to their fiend (customer 2)  and offer him x % discount  > their friends open the referral link to purchase products > the **Popup (Displays for friends)** shows up

<figure><img src="/files/c6QJQ8qqzS9rX0udJ0Ma" alt=""><figcaption></figcaption></figure>

&#x20;3\. Customer 2 will purchase the  products on your store and use the discount code at checkout. If the order is created, the referrer who shared the discount code will receive a discount too.&#x20;

Email notification will sent with discount code.&#x20;

* set discount for referrer here&#x20;

<figure><img src="/files/BgJJKb53dwAnYeovsfGn" alt=""><figcaption></figcaption></figure>

* email will look like this&#x20;

<figure><img src="/files/W84j3JXiuP53PYQesIkj" alt=""><figcaption></figcaption></figure>

On the **Setting** window pops up, you can edit the coupon of the Referral with a **Percentage** or a **Fixed** **Amount** and other conditions of the coupon below:

* This discount requires a minimum order subtotal: the minimum amount of the order of Referral friend so the Referral will get a coupon as a reward from the Merchant
* The reward will expire in: the valid day's number from the day the reward is sent so that Referral can use it

Also, you also can customize the front-end interface of the Referral contains **button** and **popup** after clicking the button.&#x20;