# General & Program Basics #### What is the affiliate program? An affiliate program lets partners promote your products using referral links or discount codes and earn commissions on successful sales. #### How do affiliates earn commissions? Affiliates earn a commission when a customer places an order using their referral link or discount code. #### Does the app automatically pay affiliates? No. Jaka tracks commissions, but **payments are not automatic**. Admins must review payouts and pay affiliates manually. #### Can affiliates use both referral links and discount codes? Yes. Affiliates can promote using referral links, discount codes, or both, depending on your campaign settings. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.jaka.app/shopify/affiliate-program-faqs/general-and-program-basics.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.