Set up SMTP email

• Email notifications will be sent from our email server ([e-mail]) to your admin email addresses by default. For example: after an affiliate registers, the email is sent from [e-mail] to [e-mail] to let him know that his account is created.

• The email notification will be sent from your own SMTP email address to affilaite email address ([e-mail]) if SMTP is set up in the app.

Here are all of the essential steps required to set up SMTP email:

1. Open the app > click Email Notifications tab

2. Select a tab in any tabs: Merchant, Affiliates, Referrals > select Your own SMTP in Provider

3. Enter the information to set up SMTP: SMTP server, Port, Encryption, Username / Email address, Password. This information is from your own SMTP account.

4. Click save

Then you can submit the register form for affiliate to test if the SMTP config is correct and working.

Below is the way to set up Google SMTP for reference.

Step 1: Log into your Google account

First, log into your Google account here

Step 2: Enabling 2-Step Verification

To make sure that your Google account is well protected to avoid any intervention when using the SMTP service; therefore, we recommend enabling the 2-step verification offered by Google.

Here is the guide for you: Enabling 2-Step Verification

If you have already enabled the 2-step verification, then you may jump to Step 3 below.

Step 3: Generate App Password

1. Then click here to generate App password
2. Select Other/Custom name from Select App, give it a name such as “DO – Production Server” and then click Generate.

3. Note down the application password as it will be required in the next step

Step 3: Configure Gmail on the SMTP

Enter the Gmail details inside SMTP app (to activate SMTP app)

1. Use smtp.gmail.com as your host email

2. Use port 465

3. Use mail encryption SSL

4. User name/email address: enter your Gmail ( for example: [e-mail])

5. Enter your App password you created in step 2

6. Click Save

Note: This password needs to be the App password that has been created in Step 2, not the password of G-mail account