envelopeSMTP Setup

By default, emails are sent from our app with sender email address - [email protected] .

SMTP lets you send affiliate notification emails from your own email address instead of using the default provider.

This is useful if you want:

  • Emails sent from your brand email (e.g. [email protected])

  • Better deliverability

  • Full control over email sending


✅ When Do You Need SMTP?

You should use SMTP if:

  • You want emails sent from your own domain

  • Your store already uses Gmail, Google Workspace, or another email provider

  • You don’t want to use the default email service

📌 SMTP is optional. If you don’t configure it, emails can still be sent using the default provider.


⚙️ General SMTP Setup Steps

  1. Go to the app > click Notifications > click on Merchant tab

  2. In Provider section, select Your own SMTP

  3. Fill in the following fields:

1️⃣ SMTP Server: Provided by your email service Example: smtp.gmail.com

2️⃣ Port: 465 or 587

3️⃣ Encryption: SSL or TLS

4️⃣ Username / Email Address: The email address you want to send emails from.

Example: [email protected]

5️⃣ Password: Your email password or app password from email provider

📌 For Gmail, you must use an App Password (explained below).

6️⃣ Sender Email (Optional): The “From” email shown to recipients.

Example: [email protected]

7️⃣ Sender Name (Optional): The name shown as the sender.

Example: Your Store Name

  1. Click Save

  2. Contact the support team of the app if you need to check the result


🔐 Example: Google (Gmail) SMTP Setup

Below is a working example using Gmail / Google Workspace.

Gmail SMTP Settings

Field
Value

SMTP server

smtp.gmail.com

Port

465

Encryption

SSL

Username

your Gmail address [email protected]


🛠️ Common Issues & Tips

  • ❌ Emails not sending? → Check port & encryption match your provider

  • ❌ Gmail not working? → Make sure App Password is used

  • ✅ Use a branded sender name to increase trust

  • ✅ Start with Gmail if you’re new to SMTP

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