Referral overview
ℹ️ What Is a Referral in Jaka?
The Referral Program in Jaka helps your customers promote your store by sharing a referral link or discount code. When someone buys through that referral, both the referrer and your store benefit.
A referral happens when:
A customer (referrer) shares their referral link or discount code
A new customer clicks the link or uses the code
The new customer places an order
The referrer earns a reward (discount, commission, or benefit you define)
Jaka tracks this entire flow for you — no manual work needed.
🧩 Key Referral Terms
Here are a few important terms you’ll see in the referral feature:
Referrer (Advocate) The person who shares your store and refers new customers.
Referral Link A unique link assigned to the referrer. Orders made through this link are tracked automatically.
Referral Discount Code A code the referrer can share instead of a link. It also tracks referral orders.
Referral Reward What the referrer earns after a successful referral (for example: discount, cashback, or store credit).
Referral Conversion A successful referral order created using a referral link or code.
✅ How the Referral Program Works
Currently Jaka app provides referral popup and reward customers with discount only.
Store owner displays the referral Widget (Displays for advocates) on the online store.
Customer 1 (referrer) click on referral popup > enter their email address > get a referral link right away
Customer 1 (referrer) share referral link to their fiend (customer 2) and offer him x % discount > their friends open the referral link to purchase products > the Popup (Displays for friends) shows up
3. Customer 2 will purchase the products on your store and use the discount code at checkout. If the order is created, the referrer who shared the discount code will receive a discount too.
Email notification will sent with discount code.
set discount for referrer here
email will look like this
On the Setting window pops up, you can edit the coupon of the Referral with a Percentage or a Fixed Amount and other conditions of the coupon below:
This discount requires a minimum order subtotal: the minimum amount of the order of Referral friend so the Referral will get a coupon as a reward from the Merchant
The reward will expire in: the valid day's number from the day the reward is sent so that Referral can use it
Also, you also can customize the front-end interface of the Referral contains button and popup after clicking the button.
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