FAQs
❓ Does Jaka automatically pay affiliates?
No. Jaka does not automatically send money to affiliates.
You (the admin) must:
Review payouts
Pay affiliates manually (inside or outside the app)
Mark payouts as Paid
This gives you full control over every payment.
❓ What payment options are available?
You can choose one or both of the following options:
Pay outside the app (bank transfer, PayPal, Payoneer, etc.)
Pay in-app with PayPal (via PayPal integration)
You decide which method to use for your program.
❓ What does “Pay outside the app” mean?
It means:
Jaka collects and stores affiliate payment information
You send money using your own payment tool
You mark the payout as paid in Jaka afterward
Jaka helps with tracking, not transferring funds.
❓ What does “Pay in-app with PayPal” mean?
When PayPal is connected:
You can send payments directly from Jaka using PayPal
The payout is marked as paid automatically
Affiliates receive the money via PayPal
This option requires PayPal setup in Settings → Third-party integration.
❓How do affiliates provide their payment information?
It depends on the payment method:
PayPal in-app: Affiliates connect their PayPal email
Pay outside the app: Affiliates fill in the payment fields you define (bank info, email, phone, etc.)
Affiliates update this in their Affiliate Dashboard → Payment Settings.
❓ Where can I see an affiliate’s payment details?
You can view payment information:
Inside each payout detail
Before marking a payout as paid
This ensures you always pay to the correct account.
❓Can I export payouts?
Yes. You can export:
Pending payouts
Paid payouts
Exports are available as CSV files for accounting or reporting.
❓ Can I pay affiliates individually or in bulk?
You need to check Payouts of each affiliate and pay them.
❓ Is affiliate payment information secure?
Yes.
Payment details are only visible to admins
Affiliates can only edit their own information
Sensitive data is not shared publicly
❓ Which payment option should I choose?
Choose Pay outside the app if you:
Use bank transfers or local payment methods
Want maximum flexibility
Prefer manual control
Choose Pay in-app with PayPal if you:
Want faster payouts
Prefer automation
Already use PayPal for payments
You can also use both options together.
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