> For the complete documentation index, see [llms.txt](https://docs.jaka.app/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jaka.app/shopify/payouts/paying-affiliates/faqs.md).

# FAQs

### ❓ Does Jaka automatically pay affiliates?

No.\
Jaka does not automatically send money to affiliates.

You (the admin) must:

1. Review payouts
2. Pay affiliates manually (inside or outside the app)
3. Mark payouts as **Paid**

This gives you full control over every payment.

***

### ❓ What payment options are available?

You can choose one or both of the following options:

* **Pay outside the app** (bank transfer, PayPal, Payoneer, etc.)
* **Pay in-app with PayPal** (via PayPal integration)

You decide which method to use for your program.

***

### ❓ What does “Pay outside the app” mean?

It means:

* Jaka collects and stores affiliate payment information
* You send money using your own payment tool
* You mark the payout as paid in Jaka afterward

Jaka helps with tracking, not transferring funds.

***

### ❓ What does “Pay in-app with PayPal” mean?

When PayPal is connected:

* You can send payments directly from Jaka using PayPal
* The payout is marked as paid automatically
* Affiliates receive the money via PayPal

This option requires PayPal setup in **Settings → Third-party integration**.

***

###  ❓How do affiliates provide their payment information?

It depends on the payment method:

* **PayPal in-app**:\
  Affiliates connect their PayPal email
* **Pay outside the app**:\
  Affiliates fill in the payment fields you define (bank info, email, phone, etc.)

Affiliates update this in their **Affiliate Dashboard → Payment Settings**.

***

### ❓ Where can I see an affiliate’s payment details?

You can view payment information:

* Inside each **payout detail**
* Before marking a payout as paid

This ensures you always pay to the correct account.

***

### ❓Can I export payouts?

Yes.\
You can export:

* Pending payouts
* Paid payouts

Exports are available as **CSV files** for accounting or reporting.

***

### ❓ Can I pay affiliates individually or in bulk?

You need to check **Payouts** of each affiliate and pay them.  

***

### ❓ Is affiliate payment information secure?

Yes.

* Payment details are only visible to admins
* Affiliates can only edit their own information
* Sensitive data is not shared publicly

***

### ❓ Which payment option should I choose?

Choose **Pay outside the app** if you:

* Use bank transfers or local payment methods
* Want maximum flexibility
* Prefer manual control

Choose **Pay in-app with PayPal** if you:

* Want faster payouts
* Prefer automation
* Already use PayPal for payments

You can also use both options together.