> For the complete documentation index, see [llms.txt](https://docs.jaka.app/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jaka.app/shopify/affiliate-email-notifications/affiliate-email-notifications.md).

# Affiliate email notifications

Affiliate Email Notifications are emails sent **to your affiliates** to keep them informed about their account status, sales activity, and payouts.

These emails help affiliates:

* Know when they are approved
* Track sales and commissions
* Get notified when they are paid
* Access their affiliate portal

***

### ✅ How Affiliate Email Notifications Work

1. An action happens in your affiliate program\
   (for example: affiliate approved, new sale, payout completed)
2. Jaka automatically sends an email to the affiliate
3. The email content is based on the template you set in **Notifications**

> You can turn emails on/off and edit the content at any time.

***

### ⚙️ Where to Manage Affiliate Emails

Go to the app > click **Notifications** on the left menu > click **Affiliate** tab

Here you can:

* Choose which affiliate emails are sent
* Edit email subject and content
* Use variables to insert dynamic data (name, link, commission, etc.)

<figure><img src="/files/6uzBz1fRvRqq85HcmWUa" alt=""><figcaption></figcaption></figure>

***

### ✉️ Affiliate Email Types

Below are the most common affiliate emails and their triggers.

<figure><img src="/files/UEyGMCsRF5cBbQ1wynkj" alt=""><figcaption></figcaption></figure>

#### Account & Access Emails

* **Approved (Welcome email)**\
  → Sent when an affiliate is approved
* **Pending approval**\
  → Sent when an affiliate signs up and is waiting for review
* **Denied**\
  → Sent when an application is rejected
* **Forgot password**\
  → Sent when an affiliate requests a password reset

***

#### Sales & Commission Emails

* **New conversion**\
  → Sent when an order is tracked via the affiliate link
* **Approved conversion**\
  → Sent when a sale is approved by the admin
* **Denied conversion**\
  → Sent when a sale is rejected

***

#### Payout Emails

* **Commission payout**\
  → Sent when the admin marks a payout as **paid**

> 📌 **Important:**
>
> Jaka does **not** pay affiliates automatically.\
> Admins review payouts and confirm payments manually.

***

### ✏️ Edit Affiliate Email Templates

To edit an affiliate email:

1. Go to **Notifications** in the app > click **Affiliate**
2. Select the email type (for example: `Approved – Welcome email`)
3. Update:
   * **Subject**
   * **Email content**
4. Save your changes

<figure><img src="/files/R1IDKL9SYAcaooTIYHTk" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Trv8YliB4DRMtFA2J1EQ" alt=""><figcaption></figcaption></figure>

💡 Tip: Keep emails short and friendly. Affiliates care most about:

* Their referral link
* Their discount code
* How to log in

***

### 🧩 Available Email Variables (Dynamic Content)

You can insert variables to personalize emails automatically.

Common examples:

* `{{ affiliate.name }}`
* `{{ affiliate.refLink }}`
* `{{ affiliate.discountCode }}`
* `{{ portal.login }}`

These values are filled automatically when the email is sent.