> For the complete documentation index, see [llms.txt](https://docs.jaka.app/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jaka.app/shopify/2-referral-program/referral-program-faqs/why-the-referral-popup-is-not-showing.md).

# Why the referral popup is not showing?

If the widget still does not show up, please make sure the app embed is active on the theme. 

Here is the guide:  <https://docs.jaka.app/shopify/jaka-affiliate-marketing-app/activate-app-embed-on-the-theme>